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Your knowledge.
Your advantage.

Earn a recognised certification and give your career a boost.

CX Academy Foundations — certification badge

Foundations

The fundamentals of experience design in practice. Learn to understand customers, design a value proposition and customer journey, and bring AI into your daily work. The ideal start for anyone who wants to do CX properly and with business impact.

Required courses

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CX Academy Proficiency — certification badge

Proficiency

The certification for those who lead CX. It builds on Foundations and adds strategy, research, governance and measurement: from experience principles and lifecycle through design sprints and OKRs to turning satisfaction into revenue.

Required courses

Register

The next step for your career.

Master the full craft.

Deepen what you already know, sharpen your existing knowledge and add new skills. Gain a rounded view of design that goes beyond your everyday practice.

More confidence. More influence. Your next step.

Make the case for your decisions, share your know-how with your team and build trust in your expertise. Prepare for greater responsibility and your next career move.

You have something to show. Let people see it.

Make your certification part of your professional growth story. Share it on LinkedIn and build a name that people associate with design.

Step by step to certification.

01

Register for the certification programme

Secure your place on the courses.

Working on a laptop
02

Complete the required courses

Build your knowledge and apply it to practical tasks.

In-person training at a whiteboard in a modern office
03

Pass the final exam

Show how you connect everything you have learned.

Study notes while preparing for an exam
04

Receive your certificate

Share your achievement and build the reach of your expertise.

Frequently asked questions

Do courses I have already completed count?

If you have already completed some courses and have now decided to pursue certification, they will count towards it.

How much will certification cost in total?

Foundations: CZK 22,999.

Proficiency: CZK 36,999 for the advanced programme. This price excludes the required Foundations certification.

When do I need to complete the courses and exam?

You must complete the courses and exam within 18 months of completing your first course.

What exactly will I receive when I pass the exam?

You will receive a LinkedIn badge and a certificate in both printed and digital form.

What if I fail the final exam?

You have up to three attempts at the final exam. If you do not pass on your third attempt, you will not receive certification, but you will keep your diplomas for the individual courses you completed.