EX LifecycleHow to manage employee experience and design unique experiences through journeys

Culture & Enablement

CZK 4,999

Buy

EX Lifecycle: How to manage employee experience and design unique experiences through journeys

Duration6 h2 h self-paced study + 4 h workshop

LevelBeginner, Advanced

LanguageCzech, English

Available formatsCohort, Live

What you’ll take away.

The employee lifecycle from recruitment to departure
- Map the employee lifecycle, including the needs and key moments that shape the experience of working at your company.
Employee journeys based on real needs
- Build specific employee journeys and identify barriers and opportunities for a better experience across teams and touchpoints.
Priorities and metrics for managing employee experience
- Decide which journeys and problems to address first based on their impact on employees and company goals. Set metrics to evaluate changes.
Redesigning journeys with design sprints and AI
- Learn to use design sprints and AI tools to remove everyday obstacles and create new experiences that make work easier.
Company values and EVP in everyday experiences
- Translate company values and the employee value proposition (EVP) into concrete experiences so employees experience your brand promise in practice.

Upcoming dates

Cohort

April 22, 2027 – May 6, 2027

CZK 4,999

1. sessionMay 6, 2027Time to be confirmed

Times shown in Europe/Prague

Who this course is for

HR and EX specialists

You want to map and improve employee experience from recruitment to departure.

HR managers and People leaders

You need to prioritise employee experience improvements and evaluate their value for people and the company.

Employer brand specialists

You want to bring company values and your employee promise into people’s everyday experience.

Frequently asked questions

Can I buy the course for my company?

Yes. On the date you want, click “Buy for a company” and we’ll issue an invoice.

How do I enrol, and when is my place confirmed?

You enrol in the course on the CX Academy platform. If you buy it online, your place is confirmed straight away. If you buy it for a company, we’ll email you a confirmation and an invitation to the CX Academy platform.

Where do I find the self-paced materials?

You’ll find all the materials and important information in your course on the CX Academy platform.

Will I get a certificate for this course?

You’ll receive a diploma for completing the course. More about our certification programmes here.

Will I still have the materials after the course ends?

Yes. Everything stays available to you on the CX Academy platform.

What if I can’t attend after all? Can I change the date or send a substitute?

You can send a substitute. Just let us know at info@clientology.cz. You can change the date only if that course also has another date scheduled, and only if you ask before your cohort starts.

What equipment do I need for the group workshop?

Bring a laptop. If any specific software is needed, we’ll let you know in advance.

Need to convince your boss?

Copy the prompt into your AI. It will study the course, ask you a few questions about yourself and help you prepare a case for your managers to approve it.

Help me prepare a case for my manager to support my participation in “EX Lifecycle: How to manage employee experience and design unique experiences through journeys”.

First, study the course page: https://www.cxacademy.cz/en/courses/employee-journeys/ Find out what it teaches, who it is for, its format, price and time commitment. Use only available information. If you cannot access the page, ask me to provide its contents.